Cygnoverse

ProductsAvailable now

Know every customer, from first message to fifth order.

Contacts, deals, tasks and notes in a CRM that already knows about your chats, orders and bookings, because they all happen in Cygnoverse.

Illustration of the product, with sample data.

Customer history lives in too many places.

  • Spreadsheets go stale

    Contact lists copied between tools are out of date the day after.

  • Context is missing

    You cannot see that the person asking about returns bought three times last month.

  • Follow ups get forgotten

    Without tasks and a pipeline, warm leads go cold.

How it works

  1. Connect your store

    Link Shopify or WooCommerce to bring in customers and orders.

  2. Let conversations flow in

    Chats from the AI Sales Agent and the inbox, and bookings, appear on each timeline automatically.

  3. Work your pipeline

    Move deals through stages, set tasks and add notes as you go.

What it does

Contacts
Every customer in one list, with search, filters and custom fields.
Deals pipeline
Drag deals between stages you define and see what is likely to close.
Tasks and notes
Reminders for calls and follow ups, and notes your whole team can read.
Customer timeline
Chats, orders and bookings in date order on one page.
REST API
Read and write contacts, deals and tasks from your own systems.
MCP server
Let AI tools you use work with your CRM data through the Model Context Protocol.

Best sellerFree forever, no monthly fee

Works with the AI Sales Agent

Every chat the AI Sales Agent has, and every order it takes, lands on the right customer timeline. The agent uses that history to recognise people who come back.

  • Chats and orders from the agent appear automatically
  • Returning customers are recognised in the chat
  • Deals and tasks for anything the agent hands over

Connects to

Channels and tools it connects to. Items marked coming soon are not yet available.

  • ShopifyCustomers and orders
  • WooCommerceCustomers and orders
  • REST APIFor your own tools
  • MCPFor AI assistants
  • AI Sales Agent and inboxConversations on the timeline
  • AI Booking and Appointment SystemAppointments on the timeline

Pricing

US$20 per month on its own, or included in every package. AI credit is separate and usage based.

See all pricing
CRM pricing
CRM on its ownUS$20per month
In a packageIncludedStarter US$80, Unlimited US$295 or Agency Pro US$499 per month
AI Sales AgentFreeforever, no monthly fee
AI useAI creditUS$0.05 to US$0.10 per AI reply, itemised, never expires
  • 7 day free trial on every package
  • Typed staff replies are always free

CRM questions

Can I import my existing contacts?

Yes. Connect Shopify or WooCommerce, or bring contacts in through the REST API.

What is MCP?

The Model Context Protocol is an open standard that lets AI assistants use tools and data safely. Our MCP server lets an assistant you choose look up and update CRM records with your permission.

Do chats appear automatically?

Yes. Conversations from the AI Sales Agent and the Website and Social Inbox are linked to the matching contact.

Start with the free AI Sales Agent, add this when you are ready.

Free forever, no monthly fee. US$5 of free AI credit to try it, then US$0.05 to US$0.10 per AI reply from credit that never expires. CRM is US$20 per month on its own, or in every package with a 7 day free trial.